About Business Technology Solutions Group
BTSG’s mission is to deliver fast, friendly and frustration free managed IT services, Cybersecurity services, and it consulting services.
Our History – Who We Are
In 2009, Southwestern R&D LLC. was founded with a mission of providing IT support to local area small businesses. The three founders were Steve Haviland, James Moore, and Chris Bybee. The fledgling company grew slowly from 2008 through 2009, establishing our first office on the corner of Callfield and Wyoming in 2011.
In 2012, Chris Bybee and James Moore exited the company. Steve Haviland acquired full controlling interest and that year rebranded the company. The company calling itself, Think of IT Computer Services, made significant progress over the next 8 years of operation. The newly rebranded company moved locations in early 2013 to downtown Wichita Falls, making its home on the second floor of the Marvin Groves Electric Building at 506 7th Street.
That same year the company expanded out of Wichita Falls and started to service accounts in neighboring cities including Fort Worth, TX and Lawton, OK. During this time, the company refined its mission, becoming a managed IT service provider with a full list of cutting edge capabilities and partnerships with major vendors including Microsoft, IBM, Juniper, Cisco, Dell, and others.
During this time, the company reached profitability, and worked to give back to the community. In 2017, the company was the primary sponsor for the Texoma Mini Maker Faire, an event which gave away over $20,000 in scholarships to Midwestern State University and resulted in several new businesses forming to support the maker community in Wichita Falls. In 2018, the leadership team, led by Steve Haviland worked with other community leaders to introduce the 1 Million Cups initiative to Wichita Falls. 1 Million Cups mission is to help startups, entrepreneurs and other small business owners identify and overcomes challenges in business ownership.
One challenge the company continued to have during this time was that name recognition did not instantly connect back to the company’s mission. In 2020, the company made the difficult decision to rebrand again. This time, changing it’s name to BTSG, the Business Technology Solutions Group. As part of this new rebrand, the company adopted branding guidelines, uniforms, and worked to increase name recognition with the new brand. A new website, https://btsg.io was introduced in early 2021. BTSG now services four major markets and continues to promote many great initiatives in Wichita Falls and the communities in which it works!
What We Do!
Steve Haviland is our CEO, with 25 years of business and information technology experience, he brings significant leadership to our company. Steve is a passionate advocate for the effective and secure use of information technology in business organizations.
Steve is a Rotarian, and a member of the board for 1 Million Cups of Wichita Falls. He is also a member of the Nonprofit Technology Enterprise Network and Chair of the Keep My Nonprofit Safe IT Provider Alliance which provides cybersecurity services at low cost to nonprofits.
When Steve is not leading the change at BTSG, Steve is doing honey-do’s, taking care of his two kids, or enjoying his favorite Sci-Fi flick!
You can reach out to Steve directly at any time through the company’s main line at
What People Are Saying
I have met with several IT
firms that simply cannot bridge the gap between the tech side of IT and how to make it work for your business. With BTSG, their ability to do that was what set them apart. I highly recommend BTSG to any organization.
I have worked with BTSG for my IT solutions for over 8 years now. My business is better because the relationship with Steve and his crew. Highly recommend Business Technology Solutions Group.
We have had the pleasure of working with BTSG for over a year now. They are a very professional company and do us a very good job! They are always on time when we need them! I would endorse them to anyone looking for Professional IT
BTSG has taken care of MGE for many years for our IT needs and they keep us up and running. The speed of technology and communications is very important in today’s world and they have been a great help to MGE!!!
506 7th Street
Wichita Falls, TX 76301
M-F: 8am - 5PM